Coronavirus Disease (COVID-19) Updates

COVID Testing

Who Should Get Tested?

Testing capacity is being triaged to ensure it is best used to manage the current COVID-19 outbreak, limit spread, and ensure individuals are released from isolation. At this time testing is being offered to the following groups:

  1. Following out-of-Territory travel, Day 1, Day 8, or Day 10 testing for anyone going to a small community;
  2. Following out-of-Territory travel, Day 1 & 8 testing for essential workers in Hay River, Inuvik, Yellowknife, Fort Smith Norman Wells and Fort Simpson;
  3. Release from isolation testing for anyone who is partly immunized or un-immunized after returning from out-of-Territory travel;
  4. Testing for essential workers who need exemptions due to their immunization status, or due to household isolation;
  5. Individuals who have been directed to be tested by the OCPHO or Public Health staff;
  6. Individuals who are symptomatic.

Please visit the GNWT webpage on COVID-19 testing for more information on who in the NWT should seek a COVID test.

 

How to Access COVID Testing in the NWT

If you need access to COVID testing, especially if you are experiencing symptoms such as fever, cough or flu-like, but are well enough to stay home, please self-isolate and call your local health centre to arrange testing:

  • Yellowknife: online booking service (preferred), or call public  health at 767-9120
  • Inuvik: 867-777-7246, testing happens at 66 Franklin Road
  • Fort Smith: 867-621-2233 or 867-872-0562
  • Hay River: 867-874-8400
    • Hay River Health and Social Services does not provide walk-in testing. All individuals are requested to call 874-8400 to book testing appointments in advance.
  • In all other communities, please call the local health centre: www.hss.gov.nt.ca/health-centres
For YELLOWKNIFE COVID-19 testing, please use our online booking service or call Public Health at 767-9120. Online booking is preferred.

 

If you received your COVID immunization outside of the NWT, please bring a copy of your records, or email your records to COVIDrecords@gov.nt.ca prior to your appointment.

Yellowknife

For Yellowknife COVID-19 Testing, please use our online booking service to book your appointment to get tested.

Yellowknife COVID Testing Site Hours
Monday-Friday 8:30AM - 4:00PM
Saturday & Sunday 9:30AM - 3:30PM
No walk-in capacity after 11:00AM. Testing Site hours may to change to meet the level of demand. Please email nthssafeedback@gov.nt.ca if you have concerns about your appointment date & time.

The COVID Testing site is located at 108 Archibald Street (across from the Folk on the Rocks parking lot, google map link). If you do not have transport you can arrange for shuttle service by calling 867-446-1194 after booking your testing appointment. Accessible transport is available upon request, please call the shuttle and let them know about any accessibility needs in advance. 

By using this online booking service and providing your contact information, you are consenting to the collection of this information by NTHSSA as well as the provider platform. The information you provide is used by NTHSSA to facilitate your appointment for COVID testing, and may be shared with your health care provider for future services. All information held is encrypted to their servers and will not be sold to any third-parties. For all privacy and security concerns, please email NTHSSAFeedback@gov.nt.ca.

If you do not wish to use the booking form you can call public health at 767-9120 for appointment information. 

Please review the Self-Isolation Information for information about how to self-isolate.

If you are experiencing severe symptoms such as shortness of breath or a worsening condition and feel that you need immediate medical care, call 9-1-1, and call ahead to your health centre or hospital facility to let them know you are coming to the facility. Please describe your symptoms over the phone before your appointment so the clinic can arrange to see you without exposing others. Let them know if you have travelled or have been exposed to someone with COVID-19 in the last 14 days.

Other Communities

Call your health centre or the following numbers for information on testing options:

  • Inuvik: 867-777-7246
  • Fort Smith: 867-621-2233 or 867-872-0562
  • Hay River: 867-874-8400
    • Hay River Health and Social Services does not provide walk-in testing. All individuals are requested to call 874-8400 to book testing appointments in advance.
  • In all other communities, please call the local health centre: www.hss.gov.nt.ca/health-centres

For information on who should get tested, visit the GNWT COVID-19 website here.

If you need emergency healthcare services and you have flu like symptoms, please call before you come to a healthcare facility. Please do not come to the emergency department for non-urgent matters.

Test Result Requests | What documentation of my test will I receive?

At the time of your testing appointment you will be given an "Assessment Card" to confirm you have been assessed by a healthcare provider.Your result will be communicated over the phone after your appointment.

The assessment card document can serve as notice to your employer/school/activity that you have been assessed and the test result OR advice given by Public Helath depending on your exposure and risk level will determine your isolation period. 

If you need a copy of your test result, you must request it through the health records request process, details can be found here.

COVID Testing for Travel

NTHSSA does not provide confirmation of testing for travel as a service. If you need a test for travel plans you need to coordinate it through a private provider yourself, a fee is likely required.

Within the Northwest Territories 62 Degrees North and Advanced Medical Solutions provide testing for travel purposes, for a fee. This testing is also available in southern locations, specifically via Dynalife Labs in Alberta and may be available through other providers.

NTHSSA advises that any person who needs a confirmed COVID test to finalize their travel plans, should coordinate to receive a test from a private provider in advance of their travel either within the NWT or along their route.

 

COVID Questions

It’s important to know where to get the right information as quickly as possible. For general information on COVID-19 see https://www.gov.nt.ca/covid-19. For specific information on health services, including testing, see www.nthssa.ca/covid19

Call 8-1-1 for ProtectNWT and COVID Information Line if:

  • You have general questions about COVID19
  • You need help understanding the symptoms of COVID
  • You need information on self-isolation
  • You need to report a breach of public health orders, including self-isolation
  • You need information or clarification about public health advisories related to potential exposures

Call Public Health or your Health Centre If:

  • You are symptomatic and need information on how to access testing
  • You have questions about whether you are at risk for COVID in relation to exposure to a person who has tested positive for COVID.
  • You need advice about whether to get tested if you were in a location where the CPHO has issued a public health advisory about a risk of exposure to COVID.

Contact details:

811/ ProtectNWT

Yellowknife: Public Health: 867-767-9120

Fort Smith: 867-872-6219 or 867-872-6221

Hay River: 867-874-8400

Other Communities can call their local health centres: www.hss.gov.nt.ca/health-centres