Social Media

The NTHSSA is active on the following social media channels as a means to better engage and inform residents about the care and services we provide.

Social Media Community Guidelines and Terms

The Northwest Territories Health and Social Services Authority welcomes interaction with us on our social media platforms.  Our social media channels will be actively monitored from 9:00AM to 4:30PM Monday to Friday.  Any comments or questions posted after hours or on the weekend will be responded to the following business day.

We do not discriminate against any views, however the following content is subject to being removed from any NTHSSA social media sites:

  • Personal Health Information or other confidential information
  • Abusive or vulgar language
  • Personal attacks or slander
  • Comments that are irrelevant to the subject matter or not related to NTHSSA
  • Spam or another form of advertising
  • Content that violates federal or territorial law

Privacy Notice:

In alignment with health and privacy legislation, please do not post any personal health information or that of anyone else on this site.  NTHSSA does not provide personal medical advice on public social media sites.  Anyone seeking medical advice should contact their local health care provider or clinic.

Individuals who choose to engage in a conversation with the GNWT via social media should be aware they do so within the public domain and should read the terms of service and privacy policies of third-party service providers and those of any applications used to access them.

Personal information that you choose to provide the NTHSSA via social media is collected to capture conversations (e.g. comments, questions and answers, retweets) between you and the NTHSSA. This personal information may be used to respond to inquiries, or for statistical, evaluation and reporting purposes.

Note about Professional Medical Advice:

NTHSSA social media sites do not provide professional medical advice. The content of any NTHSSA social media site is provided for general information purposes only. The content is not intended to replace consultations with a health care professional or to provide personal medical advice, diagnosis or treatment.  Always seek the advice of a physician or other qualified health care provider with any medical or health questions.  Never disregard professional medical advice or delay in seeking it because of something you have read on this site.