Fort Providence uses Virtual Care to offer Physician Clinic to Patients

The community of Fort Providence was recently able to use NWT Virtual Care to offer a virtual physician clinic at their health centre. In response to COVID-19, virtual care services are being offered across the NWT, allowing patients to receive care virtually. Virtual care protects patients and care providers against COVID-19 by limiting the amount of in-person time spent together.

In Fort Providence, the health centre typically has regular physician services provided by locum doctors, but due to COVID-19 one of their regular physicians – Dr. Eugene Landsbergen – was unable to travel. 

Through the help of the Virtual Planning Committee, Dr. Affleck, and Area Medical Director South Dr. Guthrie, Dr. Landsbergen was able to complete a three-day virtual clinic in Fort Providence. Working from his home office in Sundre, Alberta, Dr. Landsbergen used both telephone consults and FaceTime to virtually see patients, and all residents of Fort Providence requiring or requesting a Physician appointment were virtually accommodated. Prescriptions were submitted to the local pharmacy in Hay River and verified using Dr. Landsbergen’s virtual/voice over audio signature.

The Community Health Nurses in Fort Providence acted as Dr. Landsbergen’s eyes on the ground, helping with examinations, technical issues, and working with patient to ensure they felt comfortable with this new form of care.

During Covid, NWT Virtual Care is a great way to maintain consistent high quality Primary Care services to residents in their communities, while keeping both patients and staff as safe as possible. Learn more about Virtual Care on our page NWT Virtual Care, or call your local health centre to book an appointment.

Pictured: Dr. Eugene Landsbergen  and Penny Murphy – Community Health Nurse, working together to run the Fort Providence Virtual Care clinic.