Expanded Same Day Access at Yellowknife Primary Care Clinic

YELLOWKNIFE (June 26 , 2019) – Expanded Same Day Access to primary care clinic services in Yellowknife is the first of six demonstration projects being undertaken by NWT health authorities in collaboration with the Department of Health and Social Services.

Expanding access with the addition of a walk-in service to the same-day appointments already available will increase the number of available appointments each week. Expanded access will allow residents to get access to care and services in a way that is convenient for them. There will still be same-day appointments available by phone on a first-come, first-serve basis, to keep options available for people who need to see a provider quickly but also need to plan their visit. Regularly booked appointments will continue to be offered at both Yellowknife Primary Care Clinic and Frame Lake Community Health Clinic.

Commencing on July 2, 2019, Yellowknife Primary Care Clinic will offer walk-in service and same-day access at the following hours:

The clinic will be open from 8:05 am to 8:00 pm, Monday to Friday, and from 10:00 am to 4:00 pm on Saturdays.

Monday to Friday: Walk-in appointments will be accepted from 8:05 am - 12:00 pm and 4:30 pm - 8:00 pm, with the period of time from 12:00 pm - 4:30 pm reserved for same day appointments.

Monday to Friday: Same day appointments can be booked over the phone while clinic phone lines are open, from 8:05 am - 4:00 pm. Calls for same day appointments after 4:00 pm will be deferred to the walk-in or the next day.

Saturday: 10:00 am - 4:00 pm will be walk-in access only.

Quote

“We know expanding access to primary care clinic services will help to expand the range of care options we have available for our clients and ensure that all residents have safe and timely access to care in a way that works for them.”
- Sue Cullen, Chief Executive Officer of NTHSSA

Quick Facts

  • Expanded Same Day Access is the first project being implemented under the Primary Health Care Reform initiative.
  • By adding a walk-in clinic option with enhanced hours we will increase the available appointment slots each week as well as improve clinic access options for clients who have varying schedule needs.

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Media Contact
David Maguire Manager, Communications
Northwest Territories Health and Social Services Authority
TEL: 867-767-9107 ext. 40150
EMAIL: david_maguire@gov.nt.ca