Health Services in the Yellowknife Region

Regional Health Services

Yellowknife Health and Social Services operates two clinics in Yellowknife and one health centre in both Fort Resolution and Lutsel K’e.  At these clinics and health centres Yellowknife Health and Social Services offers a broad range of services which may include:

  • Health promotion, including:
    • Healthy lifestyle promotion
    • Maternal health
    • Reproductive and child care; and
    • Community development.
  • Health protection and preventative, including:
    • Screening    
    • Intervention disease control
    • Prevention of injury
    • Prevention of chronic diseases and addictions
    • Hearing and vision; and
    • Early intervention.
  • Acute, diagnostic and laboratory services.
  • Continuing care, including:
    • Palliative care
    • Long-term care.
  • Community Mental Health and Adults Services
  • Diabetes Education Program
  • Yellowknife Health Services
    • Yellowknife Primary Care Centre
    • Frame Lake Community Health Clinic
  • Fort Resolution Health Services
  • Lutsel K’e Health Services

Yellowknife Health Services

Services are delivered at two clinic sites in Yellowknife:

  • Yellowknife Primary Care Centre  (867) 920-7777 
  • Frame Lake Community Health Clinic (867) 767-9125

Appointments can be made at both clinics by calling either of the above numbers. Please note that there may be a delay in speaking to a program assistant if the call volume is high. A broad range of practitioners including physicians, nurse practitioners, nurses, counsellors, dietitians and more, are available to meet many of your health care needs.

Services may include:

  • Health promotion, including healthy lifestyle promotion, maternal health, reproductive and child care and community development.
  • Health protection and preventative services, including screening, intervention disease control, prevention of injury, prevention of chronic diseases and addictions, hearing and vision, early intervention.
  • Continuing care, including palliative care and long-term care.
  • Community Mental Health and Adults Services
  • Diabetes Program
  • Acute, diagnostic and laboratory services.

Yellowknife Primary Care Centre 

For Easter Long weekend, hours of operation will be changing.

  • Friday April 15- Closed (no same day appointments in the evening).
  • Saturday April 16 - Open for regular Saturday Same Day Services. Phonelines are open from 8:35 am to 4:00 pm, and clinic hours are from 10:00 am to 4:00 pm with the last appointment at 3:30 pm.
  • Sunday April 17 - Closed
  • Monday April 18 - Open and offering the Saturday Same Day Services. Phonelines are open from 8:35 am to 4:00 pm, and clinic hours are from 10:00 am to 4:00 pm with the last appointment at 3:30 pm.

Street Address
YK Centre East
4915-48th Street

Main Phone
Phone: (867) 920-7777
Fax: (867) 920-7711

Hours of Operation

  • Monday to Friday:  8:05am to 4:30pm
    • Last appointment at 3:45pm

The Yellowknife Primary Care Centre has a broad range of practitioners including physicians, nurse practitioners, nurses, counsellors, dietitians and more. Yellowknife Region Clinics use a Team-based Care Model. Services provided at the Yellowknife Primary Care Centre include:

  • Scheduled appointments with health care providers
  • Diabetes Program
  • Outpatient Psychiatry
  • Public Health - STI Program
  • Community Mental Health and Adult Services
  • Diagnostic Imaging and Lab Services

For the comfort of clients and staff, our buildings are scent-free. We ask you to use scent-free products when you come to a clinic.  

Same Day Services

For Easter Long weekend, hours of operation for health and social services will be changing. Many locations will be closed on both Friday April 15nd and Monday April 18th.

The Yellowknife Primary Care Centre currently offers same-day appointments.

The clinic hours are:

  • Monday to Friday:  8:05am to 12:00pm and 4:30pm to 9:00pm
    • Last appointment at 8:15 pm
  • Saturdays: 10:00am to 4:00pm
    • Last appointment at 3:30 pm
  • Sundays: Closed

Clinic phone lines are open from:

  • Monday to Friday: 8:05am to 8:25pm
  • Saturdays: 8:35am to 4:00pm

Same day appointments can be booked over the phone while the clinic phone lines are open. Each day we have a limited number of same-day appointments available.  Patients are encouraged to call the clinic early in the day to secure an appointment.

Frame Lake Community Health Clinic

For Easter Long weekend, hours of operation for health and social services will be changing. Frame Lake Community Health Clinic will be closed Friday April 15 to Monday April 18.

Street Address
Frame Lake Plaza
312B Old Airport Road

Main Phone
Phone: (867) 767-9125
Fax: (867) 920-2210

Hours of Operation

  • Monday to Friday:  8:05am to 4:25pm
    • Last appointment at 3:45pm
  • Closed Saturdays, Sundays, and Holidays

Regularly scheduled appointments only.

The Frame Lake Community Health Clinic has a broad range of practitioners including physicians, nurse practitioners, nurses, counsellors, and more. Yellowknife Region Clinics use a Team-based Care Model. Services provided at the Frame Lake Community Health Clinic include:

  • Scheduled appointments with health care providers
  • Counselling

For the comfort of clients and staff, our buildings are scent-free. We ask you to use scent-free products when you come to a clinic.

Diagnostic Imaging and Laboratory

Address:
Yellowknife Primary Care Centre
Diagnostic Imaging and Laboratory
YK Centre East, 4915-48th Street
 
Phone:
(867) 765-7744

Hours of Operation:

  • Diagnostic Imaging
    • Wednesday, Thursday and Friday: 8:00am to 4:00pm
  • Laboratory Collections
    • Monday to Friday: 9:00am to 4:00pm

Please note that these hours may change. Please call ahead to confirm.

Diagnostic Imaging includes the following:

  • General/routine X-rays
  • Ultrasound
  • Bone Mineral Densitometry (BMD) which checks how strong your bones are

What do we do at the Laboratory?

The Lab Services include a wide range of tests performed on blood, body fluids and tissues in order to help the healthcare provider correctly detect, diagnose and prevent diseases.

Do I need to do anything before coming to Diagnostic Imaging or the Laboratory?

You must register at the reception desk when you arrive, you must bring:

  • The paperwork or requisition the doctor or nurse gave you
  • Your healthcare card
  • A piece of photo identification

If you have an appointment, please arrive 15 to 20 minutes before your appointment to give yourself enough time to register.
 
Hours of Operation:

  • Diagnostic Imaging
    • Wednesday, Thursday and Friday: 8:00am to 4:00pm
  • Laboratory Collections
    • Monday to Friday: 9:00am to 4:00pm

Address:
Yellowknife Primary Care Centre
Diagnostic Imaging and Laboratory
YK Centre East, 4915-48th Street
 
Phone: 
(867) 765-7744

Outreach Clinic

Centre for Northern Families Outreach Clinic

The Centre for Northern Families offers a walk-in clinic in partnership with NTHSSA Yellowknife Region.  A nurse practitioner and a doctor are available to see patients. No appointment is necessary; patients are seen on a first-come, first-served basis. Men, women and children are welcome. Please bring your Health Care Card if you have one.

Address
The Centre for Northern Families
5610 Franklin Avenue

Phone
(867) 873-2566

Hours of Operation
Tuesdays from 10:00 a.m. to 3:30 p.m.

Fort Resolution Health Services

Community Health Centre

Phone: (867) 394-4511
 
One nurse practitioner, one community health nurse, a Community Health Representative and a clerk interpreter provide the following services at the health centre.

Nurse Practitioner and Community Health Nurse:

  • Emergency, acute and diagnostic services
  • After hours emergency on call coverage
  • Monday to Friday clinic appointments
  • Public health programs: TB surveillance, Well Woman, Well Man, Well Child, immunization, chronic illness, pre and postnatal, sexual health, child developmental screening and assessment
  • Continuing care including palliative care and referral to home support services
  • Addictions referrals and medical assessments:

Community Health Representative:

  • Prenatal
  • School
  • Environmental health
  • Health promotion – for example – active living, tobacco awareness and cessation

Visiting specialist services:

  • Bi-weekly physician visits
  • Eye team
  • Dental team
  • Environmental Health Officer
  • Community Dietitian
  • Diabetes Education Program
  • Occupational Therapist
  • Physiotherapist

Home and Community Care and Our Great Elders Facility

Phone: (867) 394-5010

Services:

  • Home nursing care services
  • Home support – personal care, activities of daily living, meal planning
  • Foot care
  • Elders lunch program
  • Meals on Wheels
  • Assessments and referrals to Long Term Care

Lutsel K'e Health Services

Community Health Centre Services

Mailing Address:
Lutselk’e Health Centre
Box 56
Lutselk’e, NT, X0E 1A0

Contact:
Phone: (867) 370-3111
Fax: (867) 370-3022

Two community health nurses, a community health representative and a clerk interpreter provide the following services at the health centre:

Community health nurses:

  • Emergency, acute and diagnostic services
  • After hours emergency on call
  • Monday to Friday clinic appointments
  • Public health programs: TB surveillance, Well Woman, Well Man, Well Child, immunization, chronic illness, pre and post natal, sexual health, child developmental screening and assessment
  • Addictions referrals and medical assessments

Community Health Representative:

  • Prenatal
  • School
  • Environmental health
  • Health promotion – for example – active living, tobacco awareness and cessation

 Visiting specialist services:

  • Physician visits
  • Eye team
  • Dental team
  • Environmental Health Officer
  • Community Dietitian
  • Diabetes Education Program
  • Occupational Therapist
  • Physiotherapist

Continuing Care:

  • Elders meal program
  • Referrals to Long term Care
  • Palliative Care as needed