Please review this page for information about what operational changes are taking place in response to COVID-19.
For information on COVID testing: COVID Testing
For information on booking your COVID vaccination: COVID Vaccine
Information for residents:
- Sick notes, Return to Work Notes, Work at Home Exemptions and Masking Exemptions
- Guidance for Parents for Testing and Isolation of School Age Children
- Visitor Restrictions and Processes during COVID-19
- Mental Health Resources and Supports
Accessing health care during the pandemic:
- Virtual Care
- Continuing Primary Care
- Cancer Treatments
Who should get tested?
Please visit the GNWT webpage on COVID-19 testing for more information on who in the NWT should seek a COVID test.
If you are experiencing severe symptoms such as shortness of breath or a worsening condition and feel that you need immediate medical care, call 9-1-1, and call ahead to your health centre or hospital facility to let them know you are coming to the facility. Please describe your symptoms over the phone before your appointment so the clinic can arrange to see you without exposing others. Let them know if you have travelled or have been exposed to someone with COVID-19 in the last 14 days.
NTHSSA Service Changes and Announcements
In support of providing regular updates to our service levels throughout the COVID-19 pandemic response the NTHSSA has published two sets of dashboards. These dashboards provide updates on service levels in community health centres/public health units, and specialist service clinics.
Report Phone Line Issues
We are also asking the public to report if they are having issues with phone lines in reaching Yellowknife area clinics, particularly if you are put on hold and experience dropped calls. If you do get put on hold and experience a dropped call please email firstname.lastname@example.org. We are actively working to address any phone issues.